Here are a small selection of comments :-
In Praise of Andover Nursing Home Night Time Staff Sir may I use your pages, To bring to the public's attention The brilliant work, being carried out, all through the night, by the night time staff, on the lower ground floor of the Andover Nursing Home? In particular I would like to highly commend the Sister on Duty Lisa, along with the other staffs that show such dedication compassion and empathy… I first encountered this with Cassie and then Helga too. Debby the receptionist is the perfect first point of call the home too. In world driven by targets and financial restrictions, I was incredibly moved this morning to find that Lisa the Night time sister on duty, carried on despite the sudden staff shortage, yet was as engaging as always to me at 6am today. Andover Nursing Home you are a credit to our community I have been humbled by the selfless acts that you all do over and above the call of duty. Manuela.
Thank you ! Without your special staff O would not have coped so well as she did. She grew to trust and become most fond of many happy & loyal people within the home. You all gave her many happy months through her illness and we are most grateful to you all. That makes the Andover Nursing Home the very best place to be and thank you all.
– Mrs RB
"I would like to say thank you to everybody we have come into contact with at the Home. You all do a wonderful job in very difficult circumstances and have always made us welcome. Thank you once again"
– Mr K
"Without exception everyone was always so friendly and helpful. The care and attention mum received was without doubt the finest you could wish for. You allowed her to pass away with kindness and dignity, she could not have wished for anything more peaceful. The memories will last with us for many years to come. Thank you once again, we hope we can continue our involvement with you all throughout the coming years. Our sincere thanks"
– Mr T
"My parents went in to the Home as an emergency last year, they are so well cared for by all the lovely staff. Our visits are always a pleasure, we can't praise the wonderful staff enough. Our heartfelt thanks to you all".
– Mrs C
"I would like to say thank you very much for making my family and friends welcome over the time my husband has spent time with you".
– Mrs H
"I would just like to thank you all for the wonderful care, kindness and devotion you showed to my mother during the last three years. I really can't thank you enough".
– Clare J
"I would like to take this opportunity to thank you all so very much for all the kindness and support given to my mother during her stay with you. She was shown respect and given dignity at all times, making her final years as comfortable as possible. This has been very much appreciated by myself and all my family".
– Sam K
"Just a short note to say how much we appreciated the kindness of your staff during our recent visit. It is such a comfort to know my father is so well looked after in such a caring environment. Thank you!"
– Paul S